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Billing and Insurance Information

We're excited to have you to Ability Health and Rehabilitation! We believe in transparent and clear communication regarding your financial responsibilities and how we work with various payment options. This section outlines key information about insurance, billing practices, and appointment guidelines to ensure a smooth experience for all our patients.

Understanding Your Financial Partnership in Care

At Ability Health and Rehabilitation, our primary focus is on your well-being. We want to ensure you have a clear understanding of how payments and insurance interact with your treatment plan.

Your Insurance

Your insurance is a direct agreement between you and your provider. While we help with claims, you are responsible for all charges for services rendered.

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What We Do

  • File insurance claims as a courtesy

  • Verify your benefits (not a guarantee of payment)

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Your Responsibilities

  • Contact your insurance company to understand your plan’s coverage, limits, and exclusions

  • Pay all charges within 30 days of service

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Out-of-Network & Surprise Billing

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Out-of-Network Providers

Providers without a contract with your plan.

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Balance Billing

Out-of-network providers may bill you the difference between their charge and your plan’s payment — often more than in-network rates.

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Surprise Billing

Unexpected bills from out-of-network providers at in-network facilities or during emergencies.

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Protections Include

  • Emergency care: You pay in-network rates

  • Non-emergency care at in-network facilities: Protected from balance billing

Accepted Insurance Plans

If you don't see your insurance below please contact us, if we are not currently in network with your insurance we will do our best to credential with your insurance so that you can receive the care you need and deserve!. We accept major plans, including:

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Idaho Medicaid

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True Blue

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Blue Cross

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BPA/Select Health

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Tricare

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And others

See List Below
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No Insurance?

Affordable self-pay rates available — call (208) 333-9578 for details.

Payment Options

Accepted Payment Methods

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Cash

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Cashier’s/Certified/Personal Checks

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Credit/Debit Cards

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Money Orders

Policies

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Co-pays due at time of service

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Self-pay: full payment at appointment

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$20 fee for returned payments

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Medical records will not be released if your account has an outstanding balance

Appointments & Cancellations

Policy Overview:

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24-hour notice for cancellations

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$50 fee for missed/late cancellations

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We’ll call to confirm appointments — but it’s your responsibility to keep track

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Provide numbers where we may leave appointment messages

Prescription & Consultation Fees

Fees Apply For:

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Phone consults (lasting as long as an appointment or involving medication changes): $35

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Controlled medication prescriptions requested outside appointments: $10

The No Surprises Act

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Effective January 1, 2022

Protects You From:

  • Balance billing for emergency services

  • Balance billing at in-network hospitals for out-of-network provider care

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If You’re Wrongly Billed:

Contact 1-800-MEDICARE (1-800-633-4227) or visit cms.gov/nosurprises

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Good Faith Estimate

For uninsured or self-pay patients, you have the right to receive a Good Faith Estimate before care.

Key Points:

  • Provided at least 1 business day before scheduled services

  • Available upon request before booking

  • Keep a copy — you can dispute bills $400+ over your estimate

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